When listing out the top mobile financial apps available today, with all certainty, you will find the Cash App among the list.
Its exclusive feature and nature have brought about fame, and literally, most businesses are gradually adopting the fashion and rave of Cash App.
It offers a P2P (Peer to Peer) money transfer system, making it possible to transfer money in a space of seconds, as well as receive Money.
Other features associated with the cash app, such as a Visa debit card, that can be used to make payments for your online purchase, as well as in-store, it works just like your traditional bank card and is directly linked to your cash app balance.
Although the Cash App works based on making transactions instantly, however, sometimes, you may experience an authorized transaction with your card, or probably have a pending payment or whatever payment issue it may be.
Cash App, therefore, provides its users with the opportunity of disputing a charge, and therefore requesting for a chargeback in getting a refund of money.
However, there is more than one way you could request a chargeback from a particular merchant.
Therefore, in this article, I will show you how you can charge back on a cash app easily.
How To Chargeback On Cash App
To chargeback on Cash App, all you have to do is to Go to the Activity Tap on the Cash App, then Locate the charge which you want to file a dispute for, Next, Tap on the three-dot at the top right corner, Tap on Refund and finally, Tap on Ok.
Continue reading to discover more on how to charge back on the cash app.
Chargeback implies disputing a charge that had happened in your account, to get a refund of money.
There are several reasons why customers engage in a chargeback, one of them is disputing a transaction that had occurred in the cash app balance.
Once you notice a wrong transaction that you have made or, probably, figured out something fraudulent in your cash app balance, the first thing you need to do is to settle it first with your merchant.
However, this method can only work if you are dealing with a trusted merchant, in cases where getting a refund of money isn’t getting successful, then you can simply contact the cash app support center.
Cash App also provides the feature to cancel payments that are still pending, however, if the payment has been sent and received by the receiver, probably, because you were too slow, then you can simply dispute the charge.
The steps to dispute a charge on the cash app can be done as follows:
- Step 1: Go to the Activity Tap on the Cash App
- Step 2: Locate the charge which you want to file a dispute for.
- Step 3: Tap on the three-dot at the top right corner
- Step 4: Tap on Refund
- Step 5: Tap on Ok.
Once you tap on Ok, you have simply sent a request to the Cash app for a refund of money To
for that particular transaction.
In cases where the transaction is still showing pending, meaning it is yet to be received by the merchant or the receiver, then instead of disputing a such transaction, you can simply cancel it
The process to cancel a transaction that is showing pending can be done as follows:
- Step 1: Go to the Activity Tap on the Cash App
- Step 2: Locate the charge which you want to file a dispute for.
- Step 3: Tap on the three-dot at the top right corner
- Step 4: Tap on Cancel.
What Happens if a Cardholder Disputes a Charge On Cash App?
Whenever a customer identifies a fraudulent debit from their card or any other bank account, the first thing needed to be done is to file a dispute for such transaction.
In a normal process, the first thing a customer will have to do is to contact the merchant, that is, if the customer had ordered a particular product, and the merchant has failed to deliver what was delivered.
However, in other cases of unauthorized transactions, then you certainly need to dispute such transactions in getting a refund of money.
Whenever a cardholder disputes a charge, the next step of action is investigation. The card issuer will begin making an investigation, on the cause of the dispute, this may take a longer time, depending on the magnitude of the dispute.
Along the process, the merchant will be requested certain information regarding the purchase, if after the investigation, you are cleared then you will have your money refunded back to you, if the reverse is the case, then you are likely not going to get any refund.
Therefore, the primary aim of disputing a Charge is simply to get a refund of money from the customer.
How Much Time Does a Cash App Chargeback Take?
It’s still unknown how long it will take to get a chargeback because the process involved in a chargeback isn’t straightforward. After all, disputes vary, depending on the magnitude of the dispute.
If you have a request for a refund from the merchant and get a positive reply, you don’t necessarily need to request a chargeback from the Cash App.
However, if things went the other way round, then, you can simply request for a chargeback, in regards to that particular transaction.
What Happens When Money Is Refunded on A Cash App?
When a refund is made on the cash app, the money is sent back to the source that sent that particular payment, for example, if you had made use of your cash app to send the money, then the money will be refunded back to your cash app.
If the money was sent from your other bank card, then the money will be refunded back to your card.
How Long Does a Cancelled Cash App Refund Take
Whenever you have a pending transaction and Cancel the transaction, then it will be refunded back to your cash app balance immediately.
However, if the source happens to be from a debit card, then it can take up to 1 – 3 business days before you can get a refund.
Conclusion
Chargebacks are means customers and bank users used to ensure protection over how they are billed, and as well request for a refund of money, when necessary.
The cash app isn’t exclusive to offering chargeback services, if you experienced a transaction strange to you on your cash app balance, then you can simply dispute the charge in the request for a refund of money.
